customer service


Packing List for a Caribbean Vacation

Our trip to Dominica taught us many lessons, one of which was the importance of packing smart and light.  When I fly her away this time, we will focus on sink-washable, lightweight clothing that will fit in a carry-on bag.  Five days worth of clothes in a carry on bag.  Here is the plan… (more…)


LL Bean – Epitome of Amazing Customer Service

After writing about US Airway’s terrible customer service, I wanted to highlight some exceptional customer service.

Over time, I will share my research about the customer service of most of the main travel-wear companies, but today I’d like to focus on LL Bean. (more…)